At ph349, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player on our platform.
A quick overview of our core privacy commitments to every ph349 player in the Philippines.
Every piece of data transmitted between your device and ph349's servers is protected by industry-standard 256-bit SSL encryption — the same level of security used by major Philippine banks like BPI and BDO.
ph349 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your ph349 experience.
ph349 collects only the personal data that is strictly necessary to provide our services, comply with Philippine regulatory requirements, and verify your identity as required by KYC obligations.
As a ph349 player, you have the right to access, correct, and request deletion of your personal data. ph349 will respond to all data rights requests within the timeframes required by applicable Philippine law.
You can opt out of ph349 marketing communications at any time — simply update your notification preferences in your account settings or contact our support team. Opting out does not affect your ability to use ph349.
ph349's data practices are designed to comply with applicable Philippine data protection laws and regulations. We review and update our privacy practices regularly to stay current with evolving legal requirements.
ph349 ("we," "us," or "our") operates the online gaming platform accessible at ph349.net, serving players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, and Makati. We are committed to protecting the privacy and personal data of every player who uses our platform.
This Privacy Policy describes how ph349 collects, uses, stores, shares, and protects your personal information when you access or use the ph349 platform. It also explains the rights you have in relation to your personal data and how you can exercise those rights.
Please read this Privacy Policy carefully. By registering for a ph349 account or using the ph349 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform.
This Privacy Policy should be read alongside ph349's Terms & Conditions, which govern your use of the platform and are incorporated herein by reference.
When you create a ph349 account, we collect the following information:
To comply with Philippine regulatory requirements and to process withdrawals, ph349 may collect:
When you make deposits or request withdrawals, ph349 collects transaction records including deposit amounts, withdrawal amounts, payment method references (e.g., GCash mobile number, bank account last four digits), and transaction timestamps. ph349 does not store full bank account numbers or complete card numbers on its servers.
ph349 records your gaming activity on the platform, including games played, wager amounts, win/loss records, session durations, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.
When you access ph349, we automatically collect certain technical information, including your IP address, device type and model, operating system, browser type and version, and general geographic location derived from your IP address.
If you contact ph349 customer support via live chat or email, we retain records of those communications, including the content of your messages and the date and time of contact, for quality assurance and dispute resolution purposes.
ph349 collects personal data through the following means:
ph349 uses your personal data for the following purposes:
Responsible Gaming Use: ph349 uses your gaming activity data to monitor for signs of problem gambling. If our systems detect patterns consistent with harmful gambling behaviour, our responsible gaming team may reach out to offer support tools such as deposit limits or cooling-off periods.
ph349 processes your personal data on the following legal bases:
ph349 shares personal data with carefully selected third-party service providers who assist in operating the platform. These include KYC and identity verification providers, payment processors (GCash, Maya, and Philippine banking partners), fraud detection and security services, customer support platform providers, and cloud hosting and infrastructure providers. All service providers are contractually required to process your data only as instructed by ph349 and to maintain appropriate security standards.
ph349 may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or other government bodies where required by law, court order, or regulatory directive. ph349 will notify you of such disclosures where legally permitted to do so.
ph349 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is not a product at ph349.
In the event of a merger, acquisition, or sale of all or part of ph349's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
Cookies are small text files placed on your device when you visit the ph349 platform. They help ph349 remember your preferences, keep you logged in securely, and understand how players use the platform so we can improve it.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling essential cookies may affect the functionality of the ph349 platform, including your ability to log in and access your account.
Note: Clearing your browser cookies will log you out of your ph349 session. Always ensure you remember your login credentials before clearing cookies, or use the ph349 password recovery feature if needed.
ph349 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations. Specifically:
Once the applicable retention period has expired and there is no longer a legal or regulatory basis for retaining your data, ph349 will securely delete or anonymise your personal information.
ph349 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Your role in security: ph349's security measures are most effective when combined with good security practices on your end. Always use a strong, unique password for your ph349 account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorised access to your account, contact ph349 support immediately.
Despite our best efforts, no method of data transmission or storage is completely secure. ph349 cannot guarantee absolute security of your data and is not liable for breaches resulting from circumstances beyond its reasonable control, such as attacks on your personal device or network.
As a ph349 player, you have the following rights in relation to your personal data, subject to applicable Philippine law:
You have the right to request a copy of the personal data ph349 holds about you. ph349 will provide this information within thirty (30) days of receiving a valid request.
If any personal data ph349 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information directly through your ph349 account settings. For KYC-related corrections, please contact our support team.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that ph349 may be required to retain certain data for regulatory compliance purposes even following an erasure request.
You have the right to request that ph349 restrict the processing of your personal data in certain circumstances, such as while a dispute regarding the accuracy of your data is being resolved.
You have the right to object to ph349's processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though ph349 may be able to demonstrate compelling grounds to continue processing in certain cases.
Where ph349 processes your data based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of the rights described above, please contact ph349's data protection team via the contact details provided in Section 14 of this Privacy Policy. ph349 will respond to all valid requests within thirty (30) days. In some cases, ph349 may need to verify your identity before processing your request.
The ph349 platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gambling regulations. ph349 does not knowingly collect personal data from individuals under the age of 21.
If ph349 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any deposited funds will be returned to the original payment source. If you believe that a minor has registered on ph349, please contact our support team immediately.
The ph349 platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the ph349 platform and does not cover the privacy practices of any third-party websites. ph349 is not responsible for the content or privacy practices of third-party sites and encourages you to review the privacy policies of any third-party services you access.
ph349 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine laws, or regulatory requirements. When material changes are made, ph349 will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the ph349 platform.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the ph349 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how ph349 protects your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or ph349's data practices, please contact our data protection team through the following channels:
ph349 aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within thirty (30) days. For complex requests, we will keep you informed of progress throughout the process.
Data Rights Requests: When submitting a data rights request (access, correction, erasure, etc.), please include your registered ph349 username and the email address associated with your account so we can verify your identity and process your request efficiently.
Play with confidence knowing ph349 protects your personal information with bank-grade security and full transparency. Join Filipino players from Manila to Davao on the platform that puts your privacy first.
Must be 21 years or older. Gambling is addictive. Know when to stop.